Refund policy
Items are eligible for return or exchange within 5 days of your delivery date*. All items must be returned in its original condition (unworn, unwashed, unaltered, tags attached) and in original packaging. To avoid delayed processing, returns must include the packing slip supplied upon shipment. Items that appear to be worn and/or washed and not in its original/sellable condition may result in delayed refund, or may not qualify for a refund. In these cases, the item(s) will be returned to you. Items marked as “Final Sale” cannot be returned or exchanged. Please note that shipping and handling charges are non-refundable.
Please note if return option is closed somehow before 5 days of return period then please contact us through contact information. We are there for you to resolve your issues.
Click on the below link for Return / Exchange.
https://charmgal-3932.myshopify.com/apps/return_prime